Customer Care - Dallas, Irving, TX

Lower the interests im paying so I can pay my loan off quicker .quit getting rich off usery

My question was answered.

Great professional service by staff but getting to a live person is absolutely challenging with your company!.

Elizabeth said she was emailing me a spreadsheet on all escrow payments. I never received anything. I was also told that she would have supervisor call me. No one has called me. I would like a running balance of escrow from start of loan. Help...

I believe Yoranne did what she was trained to do, but she did not look at my escrow analysis. There is an error on there that she said she would refer to someone else to resolve who would contact me. I have not been contacted yet.

All very good!

She was friendly and helpful

We sold the home and a mortgage payment was still taken out. No solution was provided to me to get a refund or dox the situation. It would have been better if you have me next steps.

Great experience

The problem was care of