Customer Care - Dallas, Irving, TX

The representative was helpful and knowledgable.

She was patient.

Understand and attempt to find a solution instead of quoting pointless regulations

Tamara was effective and professional.

of the emergency situation with mold in my house, everything was explained properly

Too much to write

She answered my questions

You have my escrow messed up . I wasted so much time this week calling your company . At least six of your employees had no idea what they were doing. Bennie was the only one that cared and was helpful

I want to know a reason why they are raising my payment from $2088 to over $2900my taxes are $4500 +/- and my insurance is $1400 +/-and the $2088 was with Escrow, not sure why they added over $900 to my monthly payment, and not sure why they...

Senor mauricio fue muy profesional y muy amable y resolvio todas mis dudas excelente atencion