Customer Care - Dallas, Irving, TX

Brandon was very friendly and professional which made me frel very comfortable

Benny was very helpful in resolving my issue

Bsi had credited my account with the payoff amount, but because it was ach the payment was reversed bsi had the funds but rejected them how utterly idiotic

Because the company is very helpful.

Kind knowledgeable helpful

I wanted a different answer and I got the same answer, "January." Yet, I was unsure if Miss Bailey referred to 2024 or 2025. I could had asked for expecifics but I did not.

client advisor did ok. Though she was pacient, she didnt make an effort to personalize the experienc.

Dylan showed great customer service,he listened to my complaint without cutting me off. he was professional and pleasant and he knew how to answer all the questions I had.

Your customer service team lacks customer service skills and knowledge on your products, charges, and information about online accounts. i say they because it's been several times I call and had false information provided or the rep was uninterested...

He know how to answer and solve my ?