Customer Care - Dallas, Irving, TX

Mauricio Garcia was very knowledgeable and professional. My problem was resolved with courtesy and a can-do attitude.

Rosanna was knowledgeable, professional and patient.

Josselyn was able to explain the questions we had re: the infor in my statement and make suggestion how best to resolve them.i do wonder why i did not get notice that the insurance plus ( not sure about the other item that had gone up)This...

My computer was hacked. I called becuause I changed bank accounts. I knew that the payment that was coming out on Monday will not process. I successfully made a payment over the phone and updated my bank information. I was told that if a $25.00...

Michael was super friendly and helpful. Very professional, he's a keeper!

She's very professional and knowledgeable . Answered all my questions and friendly too .

Resolve our question and respond us we claim refund for an overpayment on escrow charges

Estella is wonderfulShe helped me and also set my mind at easeI had to make three calls until I got her and she was kind, knowledgeble and so helpful.She is wonderful and you should be happy to have her on your team. Sorry to say not all my...

train your staff better, don't blame customer for your people's lack of knowledge

She resolved my issue