Customer Care - Dallas, Irving, TX

Your customer service representative all should be on the same page

Keep up the good work as theres always room for improvemen!

no need to

I git my question answered within seconds of soeaking to the agent

She understood my question and gave a relevant answer within a few minutes.

Let the customer finish speaking so you can understand why they are calling and what they need. if you're unsure of what they need, ask and please, don't make them feel rushed because you want to get off the phone.

Mauricio assisted me with all concerns and questions i had

Communication

Excelente servicio

I received the help I needed timely. Yoranne was knowledgeable and quick with responses. My questions were resolved on the call. Thanks