C
Customer Care - Dallas, Irving, TX
Irving, TX
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for
Michael Metts
He was very nice and lnowledgable
Reply from Michael Metts
February 27th, 2025 04:41 PM
Thank you so much for your kind words, Paula. I'm glad to hear that you found my assistance pleasant and informative. It was a pleasure working with you on your primary loan, and I'm here if you have any more questions or need further assistance...
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for
ERICKA ROBINSON
easily resolved issue
for
ESTELA BARRIOS
Estella was calm and very respectful.
for
Bennie Graham
N/A 1111111
for
Josselyne Cruz
My questions got anwers
for
Marquita Bailey
Ms Bailey was very professional and pleasant
She accommodated my needs of late payment during this bad economy times
for
Michael Metts
He was very helpful. Thanks.
Request was handled.
There was a sense of impatience on her end, almost like I was a bother. Also, a sense of condescending, like I should have understood things more fully. Maybe, she was just having a difficult day herself.
for
Michael Metts
Verry difficult getting thru to a real person.
The computer robot would not direct me to customer service. Extremely frustrating until I reach Michael by posing to make a patient.
6151–6160 of 10621
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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