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Customer Care - Dallas, Irving, TX

Irving, TX
Company Logo
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(972) 347-4350
Irving, TX
https://www.bsifinancial.com/
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5 Star
69%
4 Star
14%
3 Star
7%
2 Star
7%
1 Star
4%
Reviews from Web
  • for
    Lorraine Tripp
    SFTP
    B
    BRIAN C
    Posted on February 21st, 2025 01:18 PM
    Lorraine was gracious and explained the issues. She did a fine job resolving my issue.
  • for
    Elizabeth T
    SFTP
    R
    ROBERT Y
    Posted on February 21st, 2025 02:16 AM
    Elizabeth was great. very knowledgeable and had exce customer relations skills.
  • for
    Josselyne Cruz
    SFTP
    C
    CODY H
    Posted on February 20th, 2025 09:30 PM
    Josselyne was great. BSI's practices for insurance renewal need to be improved so that confusion can be avoided in the first place.
  • for
    Marquita Bailey
    SFTP
    J
    JAMES O
    Posted on February 20th, 2025 08:17 PM
    Explaining Principles to New Home owners
  • for
    Michael Metts
    SFTP
    K
    KATHERINE R
    Posted on February 20th, 2025 06:50 PM
    I am still waiting on a document that is suppose to be emailed to me to give my lawyer.
  • for
    Michael Metts
    SFTP
    J
    JASON G
    Posted on February 20th, 2025 05:46 PM
    Quick request
    Reply from Michael Metts
    February 27th, 2025 04:31 PM
    Hi Jason, Thanks for taking the time to leave a review! I'm glad we could help you quickly with your primary loan needs. It's always a pleasure to make the process as smooth as possible. If you ever have any more questions or need assistance...
    read more
  • for
    ESTELA BARRIOS
    SFTP
    A
    ANTHONY P
    Posted on February 20th, 2025 04:45 PM
    The rating were not based upon Esteka she did her job I just don't like that I get different answers from different rep I would like the rep to be all on the same achord, so this review isnt her personally but more so on the company not having...
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  • for
    ROSEANNA NAVA
    SFTP
    R
    RAYMOND L
    Posted on February 20th, 2025 04:45 PM
    It's been a really bad 2 years for my wife and I ... never have I been behind on our mortgage payment.... its not just one thing it's several .. when it rains it pours. Thanks for letting us get caught back up . We are not there yet but we...
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  • for
    Josselyne Cruz
    SFTP
    G
    GEANNIE S
    Posted on February 20th, 2025 03:40 PM
    Very professional and knew what I needed.
  • for
    Michael Metts
    SFTP
    S
    SONYA F
    Posted on February 20th, 2025 03:38 PM
    He was just great!
    Reply from Michael Metts
    February 27th, 2025 04:32 PM
    Hi Sonya, Thank you so much for your kind words! I'm thrilled to hear that you had a great experience. It was a pleasure working with you on your loan, and I'm glad I could help. If you have any more questions or need assistance in the future,...
    read more
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