Customer Care - Dallas, Irving, TX

knew what I was requesting and quickly followed through

first cs representative to tell me to check a different browser/disable blocks to access the online documents – thank you!

I understand cell phones cutt in and out. I was hung up by the BSI employee. No call back

I'm not really good with using apps, so I choose to call to talk to a human.

She was very proffesonal

I just need my property tax exemption to be added, so it will lower my mortgage payment

Already stated.

Ericka was kind, understanding, efficient, and helpful

My issue was not resolved but the young lady on the phone was very nice and polite.

Succinct and knowledgable