Customer Care - Dallas, Irving, TX

Tank you Alanna

Thanks for all

Not much. I would like to speak with an agent to make new arrangements, until i can get caught yp up on my payment.

Personable, knowledgeable and resolved quickly.

Alanna was not able to fully resolve my issue because it was an IT problem. I got an error every time I tried to open the tax documents. She did however, send me the information on the one. Unfortunateely, I need the documents for my taxes....

Lorraine Tripp was very Nice and Professional helping me make my payment! I recommend a pay raise for Lorraine! She's a very good employee and valuable asset to BSI.

Excellent service , and Mauricio resolved all my questions, thanks BSI TEAM

knowledgeable and took care of my needs

Hi con la persona que able fue fácil arreglar lo que yo tenía pendiente con lo de unos pagos fue una buena experiencia gracias Josselyne por aver ayudado muchos gracias

worst mortgage company ever. Paid taxes late, gave back escrow overages when you shouldnt have. SELL MY LOAN. You can't be trusted to do your job