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Customer Care - Dallas, Irving, TX
Irving, TX
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for
Lorraine Tripp
...........
for
Alanna Evans
Alanna was very helpful and was able to get one of the payments cancelled which saved me $1000 that I had not prepared to pay this month.
Thank you for the GREAT SERVICE!!!
for
Dylan Wyatt
no comment. It was an awful customer services
for
Lorraine Tripp
Lorraine was so kind and professional and very sweet.
for
Josselyne Cruz
Satisfied conversation, great response!
for
Mauricio Garcia
Mauricio did a great job of helping to understand and resolve several issues.
for
Dylan Wyatt
Dylan was very helpful. All I needed was a copy of my 2024 tax mortgage statement and he provided, very short and sweet all I needed!
for
Elizabeth T
Elizabeth was very efficient and knowledgeable. Solved
for
Michael Metts
Its not Michael's fault, it's the way BSI is set up and seems like nobody knows anything and you get transferred around from department to department, person to person and then in the end I get told it's cooperate and that they cant control...
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Reply from Michael Metts
April 3rd, 2025 04:16 PM
We appreciate your feedback and understand the frustration you've experienced with the process. We sincerely apologize for the inconvenience and the challenges you've faced. Your concerns are important, and we are committed to improving our...
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for
Alanna Evans
Getting to a real person and not messing with the computers.
5661–5670 of 10631
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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