Customer Care - Dallas, Irving, TX

She listened to my concern, helped me with the payment arrangements, and made sure I didn't have any other questions or concerns.

I got the help I

All my questions were answered in a professional manner.

All agents should be

Bennie was helpful and kind!

Mark was very knowledgeable, he gave me all the information I requested. I have decided to refinance with another company. It wasn't because of anything he told me. It is because your company does not include the appraisal innthe loan amount....

resolved my issues

I hope all your employees are like Mauricio. Very customer focused. Listen to your needs. Very knowledgeable. Made sure I knew exactly what I need to do. Thanks so much

great and kind call experience

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