Customer Care - Dallas, Irving, TX

Questions answered in prompt and professional manner

I had a semi-difficult time understanding her because of her accent. However, she was extremely patient and understanding with me asking her to repeat herself.

I feel my issue will be resolved.

Mr. Dylan Wyatt was awesome, he spoke to me with such a calmness that gave me relief and belief that everything will be ok. He instructed me that all will be fine as long as I do a few actions. His great attitude lifted my spirits during a...

Professional respectful & kind .

Got a plan put in place

I was supposed to get a call yesterday to give me a status and options and never received a call

They care ,and they help find solutions

BSI representatives have always been able to professionally satisfy the issues at hand

Issue was resolved.