Customer Care - Dallas, Irving, TX

Josselyne was very professional and nice.

Michael was very pleasant. Was able to put my mind at ease regarding a problem with my bank not releasing my payment in time. Thank you!!

Knowledgeable, professional customer service

Send me my 10 day payoff so i never have to deal with you again

I was very frustrated that after changing my home insurance provider there was no way on the BSI website to make a escrow only deposit after receiving ref from previous provider. Ms Tan helped solve issue at least concerning getting my BSI...

My questions were answered with out any problems

She was awesome.

The problem was resolved in a very satisfactory manner.

Thanks for your help, you explained additional charges to our account that other agents haven't been able to do clearly. I felt a little "in the dark" about what these charges were, and even more-so after other agents either said they didn't...

Handled my application for loss mitigation