Customer Care - Dallas, Irving, TX

Great customet service

Representative helped ne resolve my issue / inquiry.

Quick reso

Rep was easily understood and and he also clearly understood my concerns. He was professional and knowledgeable and as a result, the interaction was smooth and resolved in a timely manner. I am also grateful to speak with a live rep and even...

Very nice and knowledgeable.

You finally found my payment but the late fees are still showing on our account. Not sure why you did not remove the late fees when you finally posted my payment. I had requested a call back when I filled out my first survey but never received...

Josselyne was very helpful and efficient

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Alaina was a very sweet and kind

He was quick to offer and inact a resolution to my issue and concern.