Customer Care - Dallas, Irving, TX

Good experience

Clear and concise. Made it painless and quick

I had to make a mortgage payment. This is not a good experience.

Got everything I needed emailed and waiting on response now.

Lorraine was very helpful with all of my concerns. She not only answered my questions but also offered recommendations to help in the future.

Didnt receive enail but happy he knew how to answer questions and resolve

Quickly helped me get what I needed.

Job well done.

I had an ongoing issue with a wire transfer being lost. I spoke with several BSI representatives over 3 weeks and each had a different answer that resulted in nothing being fixed or done Dylan clear the matter up quickly thank you dylan

She was able to answer all I needed her to.