Customer Care - Dallas, Irving, TX

Kevin answered all my questions and made sure to resolve any possible followups quickly and professionally.

It was a stressful situation and they were pivitol in helping me relax!

Question answered.

Very knowledgable , polite. Easy to do business with.

Overall experience

Iverall good

When a one time payment is made the payment should immediately appear under recent activity a "Pending" instead of nothing appearing. I was told it could a few days before it appears in recent activity. My bank list all payments made right...

Responsive

Wait time was minimal. Bennie was extremely helpful.

Provide a minimal level of help or support for the call. It ended up being a pointless call to try and get some help and/or feedback for a payment.