Customer Care - Dallas, Irving, TX

It wasn't necessarily the person I spoke to, I've been trying to reach a specific person but have been unable to on the phone for clarification.

Kevin Was very helpful and knowledgeable

Resolved quickly and very nice and

Call clients back when you say you are going to get an answer. When a mortgage has transferred and there is no escrow account and no signed paperwork no escrow account should be setup.

Ben was knowledgable, kind, understanding and empathetic of my situation.

Great customer service

Marquita was very professional and knowledgeable and had a can-do attitude.

Our questions were answered efficiently.

too many threatening letters for new client

she was friendly, helpful And efficient I was able to make my payment .