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Customer Care - Dallas, Irving, TX
Irving, TX

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Michael was professional and easy to speak with regarding my matter
Reply from Michael Metts
October 30th, 2025 10:50 PM
Cassandra, I'm glad to hear that you found our conversation professional and approachable. It's important to me that you feel comfortable discussing your matters. If there's anything more I can assist you with, please don't hesitate to reach...
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Our mortgage was recently bought from WesBanco . jErica was unable to answer my question. She gave me an answer and kept repeating it even though it didn't answer my question. My question was "Did the bank receive the payment and was it credited...
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Tamara was amazing!
Polite and friendly service
Not happy about things that
Brandon was very helpful in my issue with my mortgage payments and was very knowledgeable in how to resolve the issue in the future
PLEASANT & KNOWLEDGABLE
Brandon helped ease my concerns and gave me a plan
I was able to reach a customer service agent immediately who helped me with my concerns efficiently
Dylan was very knowledgeable and helpful.
3371–3380 of 10577
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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