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Customer Care - Dallas, Irving, TX

Irving, TX
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5 Star
69%
4 Star
14%
3 Star
7%
2 Star
7%
1 Star
4%
Reviews from Web
  • for
    Michael Metts
    SFTP
    C
    CASSANDRA C
    Posted on August 28th, 2025 04:42 PM
    Michael was professional and easy to speak with regarding my matter
    Reply from Michael Metts
    October 30th, 2025 10:50 PM
    Cassandra, I'm glad to hear that you found our conversation professional and approachable. It's important to me that you feel comfortable discussing your matters. If there's anything more I can assist you with, please don't hesitate to reach...
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  • for
    ERICKA ROBINSON
    SFTP
    J
    JAMES C
    Posted on August 28th, 2025 04:16 PM
    Our mortgage was recently bought from WesBanco . jErica was unable to answer my question. She gave me an answer and kept repeating it even though it didn't answer my question. My question was "Did the bank receive the payment and was it credited...
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  • for
    Tamara Riley
    SFTP
    C
    CARL I
    Posted on August 28th, 2025 03:13 PM
    Tamara was amazing!
  • D
    DOUGLAS M
    Posted on August 28th, 2025 02:47 PM
    Polite and friendly service
  • for
    Tamara Riley
    SFTP
    J
    JIMMIE P
    Posted on August 28th, 2025 02:22 PM
    Not happy about things that
  • for
    Brandon Hailey
    SFTP
    A
    ANN R
    Posted on August 28th, 2025 02:19 PM
    Brandon was very helpful in my issue with my mortgage payments and was very knowledgeable in how to resolve the issue in the future
  • for
    ERICKA ROBINSON
    SFTP
    J
    JAMES R
    Posted on August 28th, 2025 02:00 PM
    PLEASANT & KNOWLEDGABLE
  • for
    Brandon Hailey
    SFTP
    A
    ANNALISE S
    Posted on August 28th, 2025 01:55 PM
    Brandon helped ease my concerns and gave me a plan
  • for
    Elizabeth T
    SFTP
    V
    VICKI F
    Posted on August 28th, 2025 01:50 PM
    I was able to reach a customer service agent immediately who helped me with my concerns efficiently
  • for
    Dylan Wyatt
    SFTP
    K
    KARA B
    Posted on August 28th, 2025 01:39 PM
    Dylan was very knowledgeable and helpful.
  • 3371–3380 of 10577
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • https://www.bsifinancial.com/licensing.html
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