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Customer Care - Dallas, Irving, TX

Irving, TX
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5 Star
69%
4 Star
14%
3 Star
7%
2 Star
7%
1 Star
4%
Reviews from Web
  • for
    Kevin Smith
    SFTP
    C
    COLBY V
    Posted on September 6th, 2025 05:13 PM
    Kevin was great and resolved my issue quickly . Had to update the automatic payment schedule and he took care of it because I was unable to do it online. I typically hate calling businesses to resolve issues But there was no hold time and the...
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  • for
    Lorraine Tripp
    SFTP
    T
    TRICIA N
    Posted on September 6th, 2025 05:01 PM
    I had to call back and speak to someone else. They sent me to a insurance company who got me to someone who c take my payment. It took 4 days of calling and an hour on this day.
  • for
    ERICKA ROBINSON
    SFTP
    B
    BILLY C
    Posted on September 6th, 2025 04:17 PM
    I have left numerous reviews on every site I can think of concerning my experiences with your company
  • for
    Desiree Gould
    SFTP
    R
    RICHARD P
    Posted on September 6th, 2025 03:47 PM
    Service were excellent and very professional Thank You
  • for
    Desiree Gould
    SFTP
    J
    JOHN G
    Posted on September 6th, 2025 03:00 PM
    Nice people
  • for
    Mauricio Garcia
    SFTP
    M
    MARIA V
    Posted on September 6th, 2025 02:05 PM
    I solved the problem
  • for
    Kevin Smith
    SFTP
    S
    STEVEN S
    Posted on September 6th, 2025 12:28 PM
    Kevin very helpful and polite
  • for
    Bennie Graham
    SFTP
    D
    DONNA C
    Posted on September 6th, 2025 12:25 PM
    Better noticed on timeline would be nice, maybe in an email instead of just mail. This could allow in quicker resolutions for all parties that are involved. Because at this point I only have till Monday to make a difference. That is not acceptable...
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  • for
    Brandon Hailey
    SFTP
    T
    TINA L
    Posted on September 6th, 2025 12:11 PM
    Hopefully all tesolved and set up for future payments
  • for
    BOCKMAN ANNETTE
    SFTP
    S
    SEAN A
    Posted on September 5th, 2025 09:56 PM
    She was very helpful
  • 3221–3230 of 10566
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • https://www.bsifinancial.com/licensing.html
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