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Customer Care - Dallas, Irving, TX
Irving, TX

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All questions were answered
Erika got the job done. the fact that I had to call 12 times and 40+ days to get resolved. Do not recommend BSI financial at all. Pleasantly pleased Erika finally got the job done after talking to multiple supervisors
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thoroughly research the issue I was having and had a recommendations on how to remediate the situation. It was respectful. It was patient and he was diligent and I can respect that.
Reply from Michael Metts
October 30th, 2025 10:47 PM
Thank you for sharing your experience, Johnny. I'm pleased to hear that you appreciated the respectful and patient approach in addressing your issue. I'm committed to providing diligent service, and it's rewarding to know that my efforts to...
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Request was taken care of immediately and professionally
Reply from Michael Metts
October 30th, 2025 10:48 PM
Gary, it's great to hear that your request was handled promptly and with professionalism. I’m here if you have any more questions or need further assistance in the future. Thank you for your feedback.
just general call
Very helpful
Good service
They care and worked with me.
Listen to the recording . Lady was very rude
2nd time speaking w/Mauricio on 2 different topics/ on 2 different occasions and both times he was kind & helpful
3111–3120 of 10565
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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