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Customer Care - Dallas, Irving, TX

Irving, TX
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5 Star
69%
4 Star
14%
3 Star
7%
2 Star
7%
1 Star
4%
Reviews from Web
  • for
    Michael Metts
    SFTP
    Q
    QUEENIE C
    Posted on September 13th, 2025 03:14 AM
    He's polite, knowledgeable and proactive
    Reply from Michael Metts
    October 30th, 2025 10:47 PM
    I'm glad to hear that you found my approach polite, knowledgeable, and proactive. It means a lot to know that my efforts are making a positive impact. If there's anything more I can do to assist you further, please don't hesitate to reach out....
    read more
  • for
    Kevin Smith
    SFTP
    S
    SUZANNE V
    Posted on September 13th, 2025 02:53 AM
    considerate and understanding
  • for
    Tamara Riley
    SFTP
    S
    SUSIE A
    Posted on September 13th, 2025 12:09 AM
    Bsi , always helps me with my needs
  • for
    BOCKMAN ANNETTE
    SFTP
    J
    JOSE J
    Posted on September 13th, 2025 12:07 AM
    Very understanding and took her time to explain what I needed to know with a good attitud!
  • for
    Desiree Gould
    SFTP
    S
    SPENCER J
    Posted on September 12th, 2025 09:15 PM
    If a question I asked could not be answered, I was connected to someone who could . I wasn't left without resolve 👍🏾
  • for
    Tamara Riley
    SFTP
    M
    MATILDA H
    Posted on September 12th, 2025 07:14 PM
    By contacting customer regarding escrow funds rather than mailing the check to the customer; then the customer mails the check back to BSI. A lot of unnecessary transactions.
  • for
    Dylan Wyatt
    SFTP
    G
    GEORGE P
    Posted on September 12th, 2025 01:26 PM
    Although this call was okay. Last time I called The inquirer about getting the PMI removed. She told that that she would put the request in.
  • for
    Dylan Wyatt
    SFTP
    A
    AARON R
    Posted on September 12th, 2025 01:08 PM
    I had an issue with a previous rep not explaining things. Dylan was able to clear things up quickly and get my issues resolved and answered
  • for
    Bennie Graham
    SFTP
    E
    EDWARD F
    Posted on September 12th, 2025 12:27 PM
    Bennie was very helpful and professional and help reso my issue.
  • for
    Lorraine Tripp
    SFTP
    L
    LEONARD A
    Posted on September 12th, 2025 12:15 PM
    Great great
  • 3091–3100 of 10565
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
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    • https://www.bsifinancial.com/licensing.html
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