C
Customer Care - Dallas, Irving, TX
Irving, TX

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He's polite, knowledgeable and proactive
Reply from Michael Metts
October 30th, 2025 10:47 PM
I'm glad to hear that you found my approach polite, knowledgeable, and proactive. It means a lot to know that my efforts are making a positive impact. If there's anything more I can do to assist you further, please don't hesitate to reach out....
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considerate and understanding
Bsi , always helps me with my needs
Very understanding and took her time to explain what I needed to know with a good attitud!
If a question I asked could not be answered, I was connected to someone who could . I wasn't left without resolve 👍🏾
By contacting customer regarding escrow funds rather than mailing the check to the customer; then the customer mails the check back to BSI. A lot of unnecessary transactions.
Although this call was okay. Last time I called The inquirer about getting the PMI removed. She told that that she would put the request in.
I had an issue with a previous rep not explaining things. Dylan was able to clear things up quickly and get my issues resolved and answered
Bennie was very helpful and professional and help reso my issue.
Great great
3091–3100 of 10565
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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