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Customer Care - Dallas, Irving, TX
Irving, TX
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for
Elizabeth T
Great great great
for
ESTELA BARRIOS
Working on it
for
ROSEANNA NAVA
Great customer service
for
Tamara Riley
Take the time to try and solve a issue dont tell a customer you dont have time to talk to them I was informed that she only had two minutes to talk to me and she couldn't help me. and hung the phone up at exactly 2 min
for
Kevin Smith
I was able to complete my payroll
for
Michael Metts
I feel like ever since our loan was transitioned to BSI that we have received poor customer service and have had a different story from each person we talk to. There have been issues that should have taken one phone call to resolve, after we...
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Reply from Michael Metts
October 30th, 2025 10:46 PM
I'm sorry to hear about your experience with the service since your loan transitioned to BSI, Madison. It sounds like you've encountered a lot of frustration with the communication, and I understand how difficult it can be to receive inconsistent...
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for
Tamara Riley
A follow up would have been nice instead of me having to call you guys 6 times.
for
Elizabeth T
All around great
for
BOCKMAN ANNETTE
Being able to speak with a supervisor to solve our issue
for
Bennie Graham
accommodating staff
3051–3060 of 10564
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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