C
Customer Care - Dallas, Irving, TX
Irving, TX

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all is well
I am not sure youcould have or anyone for that matter...an increase in taxes , insure , is making it tough to pay 400.00 more a month but we will figure it out some how turning 67 life should be getting easier not more difficult
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Elizabeth understood my issue and walked me through the fix..
Harriet was polite and helpful
The person answering the phone is not the problem . But i I talked to 5 five different people and they gave me different answers!!!!
Very pleasant, strong willingness to help!
Reply from Michael Metts
October 30th, 2025 10:46 PM
I'm pleased to hear about your positive experience and appreciation of my willingness to help. It was my pleasure to assist you, and if you ever need further assistance or have any questions, please don't hesitate to contact me.
All my concerns and questions answered...great service..Ms.Kennatta.in collection department Ms.Tan excellent Service....Let them continue the great Service and Support...Thank You.. Lucille Moore
he answer my cuestión Really a profesional person
Give this man a raise .
Reply from Michael Metts
October 30th, 2025 10:46 PM
I appreciate your kind words, John. It's rewarding to know that my efforts have made a positive impact. If there's anything more I can do for you, don't hesitate to let me know.
Dylan was great and very knowledgeable . It was just hard to get through to him and regular cus service did not know how to resolve my concern
Sylan did a great job on e we connected
3011–3020 of 10564
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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