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Customer Care - Dallas, Irving, TX

Irving, TX
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5 Star
69%
4 Star
14%
3 Star
7%
2 Star
7%
1 Star
4%
Reviews from Web
  • for
    Michael Metts
    SFTP
    S
    SHERSTON H
    Posted on October 29th, 2025 02:02 PM
    I am a very satisfied customer of your , I've never had any problems or unprofessional customer service.
    Reply from Michael Metts
    October 30th, 2025 05:17 PM
    I'm pleased to hear that your experience has been positive and hassle-free. If you ever have questions or need assistance in the future, please feel free to reach out. Thank you for sharing your feedback.
  • for
    ERICKA ROBINSON
    SFTP
    V
    VIKKY H
    Posted on October 29th, 2025 01:42 PM
    I would like to thank Ericka for taking time out of her busywork schedule to help me. Ericka was the second person that I talked to that actually helped me with what I needed instead of being transferred to someone else like the first lady...
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  • for
    Marquita Bailey
    SFTP
    A
    ANTHONY G
    Posted on October 29th, 2025 01:17 PM
    Entertained my request
  • for
    ESTELA BARRIOS
    SFTP
    F
    FREDERICK L
    Posted on October 29th, 2025 01:12 PM
    Very informative humble and understanding
  • for
    Tamara Riley
    SFTP
    D
    DEMARCUS T
    Posted on October 29th, 2025 12:43 PM
    Service is ok
  • for
    Harriett Mitchell
    SFTP
    S
    SETH D
    Posted on October 29th, 2025 12:31 PM
    I want to take a moment to thank Harriet Mitchell for her excellent customer service. She was incredibly helpful in assisting me with updating my upcoming mortgage payment. Harriet was patient, professional, and made the process simple and...
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  • for
    Marquita Bailey
    SFTP
    R
    ROBERT J
    Posted on October 29th, 2025 12:19 AM
    If people don't want to answer this question you should let it go through without it being a pain in people's you know what thank
  • M
    MATTHEW B
    Posted on October 28th, 2025 09:34 PM
    Our mortgage payments went up 1100 dollars a month starting in september it is automatically taken out of our checking account so September went and we didn't realize it when we saw October's deduction. We called immediately to ask why. Yolanda...
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  • for
    ESTELA BARRIOS
    SFTP
    J
    JEANNETTE V
    Posted on October 28th, 2025 03:33 AM
    Pleasent voice assistance was profesional
  • for
    ROSEANNA NAVA
    SFTP
    A
    ALLEN S
    Posted on October 27th, 2025 02:25 PM
    have no idea whether my payments been adjusted back to what it's supposed to be
  • 2781–2790 of 10551
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

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    Pacific Standard Time (PST)
    Licenses
    • https://www.bsifinancial.com/licensing.html
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