Customer Care - Dallas, Irving, TX

Was very understanding of the situation

Courteous and knowledgeable

Estela was kind, helpful, and reassuring that my credit history would not be impacted

Everything was great

Quickly resolved

Good experience

the Person would put there self in another shoe when they on the line and say this could be them one day talking to someone about there own problems and fina situation they would them to be more caring and understanding

Ok the lady was very helpful

Very helpful. Put my mind at ease during these challenging times.

Understanding of the situation and worked to assist in a helpful way When rates drop we are hoping to remain with this institution as the ease of payments, customer service and flexibility have been one of the best mortgage experiences we have...