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Customer Care - Dallas, Irving, TX
Irving, TX

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Thank you Haven for your knowledge and support!
Super nice and helpful!!
She understood what I needed and provided me with the needed information.
I have already asked twice for an audit on my escrow account. It has not been completed either time. There is an error in June and is significantly impacting our house payment. I need this fixed. A Supervisor is supposed to call me today. If...
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I was to recive a payoff amount yesterday and never did please call or email me with the payoff thank you
Always great customer service
She was very helpful kind professional and cared about my
Just need a call back to confirm that my $450 check was received and the appraisal has been ordered. Thanks
Estela Barrios was very pleasent and knowledgeable,
Michael was great. He knew exactly how to resolve my issue and put in the request for it to be processed
Reply from Michael Metts
November 8th, 2025 02:10 PM
I appreciate your kind words, Mary. It's great to know that I could help resolve your issue efficiently. Should you have any more questions or need further assistance, please feel free to reach out at any time.
2721–2730 of 10551
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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