Customer Care - Dallas, Irving, TX

Very professional and helpful.

I wanted to confirm something about a change. I made to my payment plan and I feel like it was adequately accomplished .

Great overall experience

BSI FINACIAL has been very difficult to work with in regards to mpnthly payments. I would never recommend this group to anyone .

Very nice and

Good service

I was making my house payment over the phone like I usually do. And I also had her put $50 into my escrow account. Everything was handled perfectly.

Harriett was able to process my payment

The initial confusion about the whole situation and the reason for that first month's payment to be late was because I didn't have the information that I needed about the loan much less didn't know about the loan anyway during the process of...

You appear to be a disorganized bank. I've had trouble with you before in that payments I made, that showed paid by my bank, we not applied by you.