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Customer Care - Dallas, Irving, TX
Irving, TX

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Very supportive.
Yoranee was a great help. She was actually the second call I placed, and she was the one who was able to actually help me. The first call was no help at all, and left me very frustatred.
Fast and easy call
Reply from Michael Metts
January 22nd, 2026 05:00 PM
Kara, I'm pleased that you found the call fast and easy. If there's anything else you need assistance with, please don't hesitate to reach out.
Thank you excellent service!
It was an issue that should not have been needed to be addressed at all. When a bank pay or auto pay payment is submitted, it should not take 15 days for it to be recorded on your system. If BSI was having IT issues with their bill payment...
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Aaaaaaaaaaaaa
very personable and answered all my questions professionally
Reply from Michael Metts
January 22nd, 2026 05:00 PM
Jim, I appreciate your kind words. I'm glad I could assist you and answer all your questions in a professional manner. If there's anything more you need or any further questions come up, please don't hesitate to reach out.
The lady knew exactly what i needed! Very polote and professional!
customer service very kind
Lorraine was great!
2491–2500 of 10542
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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