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Customer Care - Dallas, Irving, TX
Irving, TX

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Harriet was very nice and helpful even though she didn't have the good news that I wanted to hear
I got the information needed
fantastic very plesent
Great! Thanks
Agent was very professional
Reply from Michael Metts
January 22nd, 2026 04:59 PM
Thank you for your feedback, Vickie. I'm pleased to hear you found the service professional. If you need further assistance or have additional comments, don't hesitate to reach out.
Take pmts thru bill pay (ACH) as every one of the other vendors that I work with do.
Desiree was excellent at handling a completely outrageous situation. I am very dissatisfied with the handling of my final payment to BSI, I sent the payment through the website, it cleared and BSI sent me a refund check, then a late notice...
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Quick and polite
I sent an actual check to BSI on December 5, 2025. As of last evening it has not arrived and/or been credited. The check number is 2540.Tamara said I could have the late fee waived once the check appears. We are concerned that someone has accessed...
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2481–2490 of 10542
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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