Customer Care - Dallas, Irving, TX

He was very kind and clear about my inquiry and helped me out.

i feel that she want/everyone whom i have spoken to, wants to help me and for me to not lose my home i really dont understand all this stuff i’m just happy to still have a roof over my kids' and my kids head. And I appreciate everyone who's...

Harriet was very nice. Change in bank was not done on 2/1/26 as requested. Should be done on 3/1/26.

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Very helpful and understanding. Solid Customer-Service

Michael was polite, patient abd and friendly he quickly knew what i I needed.

Michael was able to locate prolem.

Calling in was very easy and Kevin got my tax document to me very quicly. Thanks a lot BSI & Kevin!

Michael made my experience extraordinary! He listened when I spoke and didn't sound scripted in his responses. He was kind and ensured all my questions were answered before our call ended. I hope he's available should I need to reach out in...

To do better was to allow me to speak to a customer service representative as I requested.