Customer Care - Dallas, Irving, TX

To long wait time.

The Customer Care Rep was great. Provided information that I had not recieved within the 3years of dealing with BSI. BSI should train all their reps to be more knowledgable or at least have the confidence to transfer the customer to someone...

Mr Brooks was very polite,respectful,helpful and understanding

Tamera and all your call receivers do a good job and can see what is happening, unfortunately they can't correct the problems cause they have to pass it up to the supervisors, who obviously suck very badly at their jobs. BSI has some major...

Just satisfied. Thank you.

Ericka was patient and listened to my concern. found a resolution quickly for me, I feel like a lot of phone providers just brush off the problems and don't talk to you like real people and Ericka did that.

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Robert was professional in our interactions And provided the information needed in a kind manner.

great experience

US based representative. politie, courteous and informative.