Customer Care - Dallas, Irving, TX

Ms Evans was nice and helpful she was able to help with my questions Thank her again for me

I was told by the agent that I would get a call from a supervisor. I've been waiting patinetly for a week, and never received any call from BSI

She did her job efficiently.

quick and accurate response

the agent knew what i was looking for.

was very professional and a knowledgeable and he had all the answers that I needed. He did a great job.

Easy peasy done. And thanks to Kevin.

The customer service representative was very attentive and knowledgeable of my current situation

He was very professional during the conversation , and answer my questions,

Quick to initiate an escrow analysis after a homeowners insurance refund and shortfall payment