Customer Care - Dallas, Irving, TX

Very patient and knowledgeable and made me feel like I mattered

Ms. Brown explained to me in a professional manner.

It was great

Sorry I did not think to call you before we were prequalified by another lender in purchasing our new home. My experience with your company was nothing but excellent - no long hold times, my questions always answered, no 3-4 times being transferred,...

Friendly service your agent was great.😁 The only problem i I had was getting to an actual person your automated service is LOUSY it took over 20 minutes and three disconnected calls😡

Answered all my questions thoroughly! Very kind and patient!

We never received the document we requested. We need it for Income Yax Prep

Than you Ericka!

She answered my question and told me what to look for next

all good for now