Customer Care - Dallas, Irving, TX

Question was answered.

Not sure if completed but sent trust documents via email, Mine is *****************

Great people

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Communication with BSI as a whole is severely lacking! We have had nothing but issues since our mortgage was taken over by your company.

Our conversation was pleasant and I can tell that Marquita was very knowledgeable.

Harriet showed much professionalism when speaking with me. Her 1st impression was a lasting one. I could also hear a smile in her voice. Wish more customer service representatives were like her😉

no good service

All questions were answered and a plan was put in plave to resolve my escrow account insurance mistake.

She answered my questions unlike previous calls had been addressed.