Customer Care - Dallas, Irving, TX

She wsas a great help

Amazing, professional, and extremely accommodating!!

good/!!!!'

Have knowledge about extra principle payments

Kevin addressed my concerns about the insurance issue and also suggested having an escrow analysis done so my payment would stay updated.

Got the help I needed thanks Kevin

first I had to ralk to AI. Then to a second person, then to Elizabeth. Why couldnt AI transfer me to her, first, or better yet, no AI.

Tamara did an excellent job

I called full of anxiety but the information that Brandon provided, paired with its it's delivery, made me feel much better about my situation.

Professionalism