Customer Care - Dallas, Irving, TX

Ericka was helpful and professional

Ericka was thoughtful and resourceful when addressing ny request for a netting escrow for my closing which was to take place the same day. Thank you Ericka for resolving my issue and easing my anxiety.

Very helpful and answered all my questions in a positive way. Thank!

I could barely understand what she said and had to ask her to repaleat herself several times. I was clear in why I called but it took 5 minutes for her to understand what I was simply trying to pay the second half of my bill over the phone...

Ms. Elizabeth was very kind and thoughtful when it came to my situation. She gave me advice on how to move forward with the process and that they can help me catch up with my payments. Thank you!

No comment.

Bryan showed true support to my call and a willingness to go above and beyond in response to my inquiry.

Kevin was courteous, knowledgeable, and provided information in a timely manner.

of your stay off. It's very unknowledgeable. No one wants to take a accountability. They want to put the ball in someone else's court, although the young Lady, that I spoke with yesterday was very knowledgeable. Great Customer service. I was...

She helped me get my payment through without any hitch and was very professional and helpful.