Customer Care - Dallas, Irving, TX

Ms. Estella was patient and scrupulous. She took time to listen, answer and/or find answers to my questions.

Great experience!

Thorough and concern for my issue

Brandon went through the issues with me as needed

Estela was clear

Marquita was patient, courteous, respectful. and professional.

Everything was promptly sorted.

It has taken weeks and multiple calls to get a mortgage Payoff to the title company. Ridiculous. I was in the title office on closing day and they still hadn't received it so I had to call. The rep I spoke with couldn't have been less interested...

There was no support

Estella was knowledgeable and friendly. The kind of person that no matter what is going on in her life that they make sure when it comes to work, the client is the focus. I hope that its her I deal with in the future.