Customer Care - Dallas, Irving, TX

Very professional and helpful

Professional

The customer service representative’s tone was unpleasant and dismissive, making the conversation uncomfortable. Furthermore, the information provided was incomplete and uninformed, which only added to the frustration of the experience. I expected...

I was able to reach a live person quickly and he was polite, professional and very helpful - overall a good customer experience!.

He was fine. What I thought should changed automatically after I added additional funds to my escrow account was something that still needed my intervention to divert to the original payment..

All questions a

He was very knowledgeable my question was resolved

resolved quicklyI'm on

Ericka said she would call me back with the answer yo my question and I haven't heard from her.

N/A. .