Customer Care - Dallas, Irving, TX

The process for the PMI is alot and the staff don't necessarily explain or offer to help, just send a form. For mortgages that came during COVID, this is frankly a waste of resources to require all the steps (the houses that were built at pre...

Very professional very nice on the phone!

Very Knowledgeable Person knew just what i needed and was very helpful and nice

Tamara was awesome and my concern was resolved.

Read the surve.

Very nice and helpfull easy to understand

Ms. Harriet was very helpful. Appreciate her help.

no understanding of wha is going on one person tells me I need to talk the other person and the other person tells me I need to talk the other

it is a pain in the a$$ to fill out and gather the docs you want. people hit ruff spots, last time I did, I didnt have to fill out anything for you guys to help me, now.......

Very good job