Customer Care - Dallas, Irving, TX

Harriet was very friendly and knowledgeable and answered my questions.

I don't like receiving a check from BSI anually, then cashing it, and finally paying it into escrow account every year. Please create a way to eliminate these additional steps.

Accepted my apology for being upset and realizing I was talking to wrong company after difficulty trying to talk to a HUMAN on your helpline. Sheceas She was very helpful after other questions I asked . Thank you

Quality customer service

Great customer service

Professional response and a positive outcome.

Very patient and better than an AI assistant.

Get rid of the AI crap

Quick and easy

This rating has no reflection on Mr. Wyatt. He was great, was very professional, understood my concerns and was attentive. My Overall experience with BSI was poor. For me to have had to talk to a supervisor was terrible . You can read the rest...