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Contact Center in Denver, CO

Contact Center, Denver, CO

Denver, CO
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Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
87%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • D
    Debra L
    Posted on October 31st, 2024 04:53 PM
    Ease of application process all teh way to closing.
    Reply from Shawna Rice
    November 2nd, 2024 04:57 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • K
    Kristen O
    Posted on October 19th, 2024 03:36 PM
    Easy communication
    Reply from Shawna Rice
    October 21st, 2024 03:37 PM
    I enjoyed working with you. Thanks for the great feedback.
  • for
    Dave Frey
    SFTP
    R
    Ronald T
    Posted on October 1st, 2024 01:23 PM
    Dave was extremely helpful and accommodating. We were very pleased with the service and support we received from Dave. We did not like Westera's electronic documents policy and receiving duplicates of EVERY document sent to us by mail and electronically....
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    Reply from Dave Frey
    October 1st, 2024 04:18 PM
    Hello Ron, I'm glad to hear that you found our service helpful and accommodating. Your satisfaction is our top priority. We appreciate your feedback, as it helps us improve. Thank you for your patience and understanding.
  • J
    Jennifer J
    Posted on September 27th, 2024 07:54 PM
    Shawna was very helpful, patient and kind. She was very responsive to our questions and quick to get us answers. Pleasure to work with.
    Reply from Shawna Rice
    September 29th, 2024 07:56 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • for
    Dave Frey
    SFTP
    G
    Gabriel D
    Posted on September 9th, 2024 12:43 AM
    Great communication and quick response times
    Reply from Dave Frey
    September 11th, 2024 05:29 PM
    Thrilled to hear that you had a positive experience, Gabe. It's always a priority for us at Westerra Credit Union to provide great communication and quick responses. I'm glad to know that we were able to live up to your expectations. Please...
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  • K
    Kerri Y
    Posted on August 28th, 2024 12:07 AM
    Shawna was always quick to respond and help us get through the process
    Reply from Shawna Rice
    August 30th, 2024 12:09 AM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • for
    Dave Frey
    SFTP
    J
    Joseph C
    Posted on August 14th, 2024 12:41 PM
    Dave replied quickly to all of our requests and questions, and never failed to explain the process along the way.
    Reply from Dave Frey
    August 14th, 2024 01:59 PM
    I'm thrilled to hear that you had a positive experience with me at Westerra Credit Union, Joe. Thank you for your generous rating of 5 stars. It was a pleasure to assist you and ensure you were well-informed throughout the process. If you have...
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  • for
    Dave Frey
    SFTP
    S
    Steven S
    Posted on August 1st, 2024 05:20 PM
    Applying for a mortgage is a tedious process but Dave was always there to help. He was always available to answer questions and to keep the process moving forward. Friendly and professional!
    Reply from Dave Frey
    August 7th, 2024 05:55 PM
    I'm thrilled to hear about your positive experience, Steven. Applying for a mortgage can indeed be a challenging process, and I'm glad I could assist and make things smoother for you. It was a pleasure to answer your questions and keep things...
    read more
  • A
    Adrienne S
    Posted on July 29th, 2024 02:04 PM
    Shawna was great to work with
    Reply from Shawna Rice
    July 31st, 2024 02:05 PM
    It was great working with you. Thanks again for putting your trust in us.
  • R
    Rita R
    Posted on July 25th, 2024 04:54 PM
    Shawna is very knowledgeable and friendly. She answered our questions and guided us through the electronic signature process. She responded quickly to our inquiries and was very patient with us.
    Reply from Shawna Rice
    July 27th, 2024 04:55 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • 51–60 of 749
    About
    Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Equal Housing Opportunity.