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Contact Center in Denver, CO

Contact Center, Denver, CO

Denver, CO
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Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
87%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • for
    Dave Frey
    SFTP
    D
    Diane D
    Posted on June 27th, 2024 07:55 PM
    Dave was very responsive to each question I had. His timeliness is unmatched. The loan process moved very quickly. Dave kept us informed at each step of the process so there was no guessing on our part. I highly recommend him to anyone applying...
    read more
    Reply from Dave Frey
    June 27th, 2024 08:29 PM
    I'm so glad to hear that you were satisfied with our loan process, Diane. Your feedback means a lot to me. It was an absolute pleasure to assist you and keep you informed every step of the way. It's always my goal to provide efficient and effective...
    read more
  • M
    Mary H
    Posted on June 26th, 2024 01:47 AM
    There were so many things to do and timelines and all the details that are overwhelming. Texts are not the best form of communication.
    Reply from Shawna Rice
    June 28th, 2024 01:50 AM
    I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
  • S
    Sarah M
    Posted on June 25th, 2024 02:31 PM
    Communication and availability.
    Reply from Shawna Rice
    June 27th, 2024 02:35 PM
    Thank you for your feedback. Please feel free to connect with us to help us improve our services.
  • A
    Alan P
    Posted on June 12th, 2024 02:32 PM
    I usually use Westerra Credit Union for my mortgage because I feel like I am part of the family and not just another client. Shawna was with me for close to a year while I was looking for a house, and she is one of the main reasons why I would...
    read more
    Reply from Shawna Rice
    June 14th, 2024 02:34 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • K
    Kevin H
    Posted on May 31st, 2024 01:28 AM
    Shawna did an outstanding job communicating and staying in touch with voicemails. It was a really smooth process.
    Reply from Shawna Rice
    June 2nd, 2024 01:31 AM
    It was great working with you. Thanks again for putting your trust in us.
  • S
    Sherri M
    Posted on May 27th, 2024 01:00 AM
    Shawna was very attentive and even replied after hours, which was much appreciated. She did an amazing job addressing all my inquiries.
    Reply from Shawna Rice
    May 29th, 2024 01:00 AM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • K
    Karen C
    Posted on May 23rd, 2024 04:25 PM
    Shawna was very professional and could answer any questions I had. Easily accessible for any communication that was needed.
    Reply from Shawna Rice
    May 25th, 2024 04:28 PM
    I enjoyed working with you. Thanks for the great feedback.
  • S
    Shane S
    Posted on May 9th, 2024 02:22 AM
    Shawna is, hands-down, the best person to work with. She is attentive, courteous, and knowledgeable. She provides solutions and follow-through, as well.
    Reply from Shawna Rice
    May 11th, 2024 02:24 AM
    I really appreciate the feedback and am looking forward to working with you again.
  • K
    Kimberly L
    Posted on May 8th, 2024 12:43 PM
    Shawna is always very helpful and knowledgeable, she responds in a timely fashion and makes the process stressless.
    Reply from Shawna Rice
    May 10th, 2024 12:43 PM
    I enjoyed working with you. Thanks for the great feedback.
  • for
    Dave Frey
    SFTP
    J
    Jody H
    Posted on May 3rd, 2024 12:56 AM
    Dave answered every question, every email without delay. Thank you Dave for treating me like I was your main priority.
    Reply from Dave Frey
    May 5th, 2024 12:59 AM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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    About
    Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Equal Housing Opportunity.