
Contact Center, Denver, CO
Denver, CO

Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Shawna, was an excellent professional to work with during this process. She not only informed me about every step and time lines she explained the what and why. I appreciated her professional assistance.
Reply from Shawna Robinson
February 1st, 2025 06:13 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
I was hoping for a fast close and Dave helped make it happen. He also offered a rate and costs that beat out some competition.
Reply from Dave Frey
January 13th, 2025 06:27 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
The process was quick and straight forward, espicially in light of our postion vise vie credit scores and equity. All of the staff members, including Shawna were kind, courteous and responsive.
Reply from Shawna Robinson
January 4th, 2025 06:47 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
My wife's disability income was not used despite it being payable to me as her representative and having a history in the past of being used by Westerra . we were told it would have to be an exception and thus made our debt ratio higher and...
read more
Responsiveness and flexibility
Reply from Shawna Robinson
December 29th, 2024 02:25 PM
I really appreciate the feedback and am looking forward to working with you again.
Communication and responsiveness.
Reply from Shawna Rice
December 13th, 2024 01:08 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Shawna was great to work with. Responsive and well-informed.
Reply from Shawna Rice
November 28th, 2024 01:13 AM
I enjoyed working with you. Thanks for the great feedback.
Shwana was extremely responsive, kind, and on top of my loan process.
Reply from Shawna Rice
November 12th, 2024 09:05 PM
I enjoyed working with you. Thanks for the great feedback.
Proces was easy from start to finish.
Reply from Dave Frey
January 13th, 2025 08:59 PM
Thanks for the stellar review, David! I'm delighted to hear that your experience with Westerra Credit Union was smooth and hassle-free. I'm here to make the process as easy as possible, so I'm glad I could help. If you need anything else, don't...
read more
Shana was really patient and informative with all my questions throughout the process of getting a loan
Reply from Shawna Rice
November 4th, 2024 06:13 AM
It was great working with you. Thanks again for putting your trust in us.
41–50 of 749
About
Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Equal Housing Opportunity.