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Contact Center in Denver, CO

Contact Center, Denver, CO

Denver, CO
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Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
87%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • D
    Debra D
    Posted on August 3rd, 2025 01:42 PM
    Shawna was phenomenal during the entire process. She was thurough, knowledgeable, responsive, kind, and supportive. We would not have gotten into our new home without her guidance and assistance. She is a valuable asset to your organization....
    read more
    Reply from Shawna Robinson
    August 5th, 2025 01:43 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • for
    Dave Frey
    SFTP
    L
    Lisa W
    Posted on July 18th, 2025 03:28 PM
    Dave's expertise about refinance process along with his response time for questions I had about the process.
    Reply from Dave Frey
    July 20th, 2025 03:28 PM
    It was great working with you. Thanks again for putting your trust in us.
  • for
    Dave Frey
    SFTP
    W
    William M
    Posted on June 29th, 2025 02:02 PM
    Dave was great to work with. We appreciate everyone at Westerra credit union. Thanks Dave. The Mast Family
    Reply from Dave Frey
    July 16th, 2025 06:07 PM
    Thank you, William! I'm pleased to know that working together was a positive experience for you. Your kind words mean a lot to me. If there's anything else I can assist with in the future, feel free to reach out.
  • C
    Charline M
    Posted on June 20th, 2025 05:54 PM
    Shawna Robins was so helpful with advice and quick, responsive service! Thank you Shawna! Charline Mize
    Reply from Shawna Robinson
    June 22nd, 2025 05:57 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • C
    Christina B
    Posted on June 16th, 2025 03:22 AM
    Shawna was a delight to work with.
    Reply from Shawna Robinson
    June 18th, 2025 03:23 AM
    I enjoyed working with you. Thanks for the great feedback.
  • C
    Caitlin S
    Posted on May 6th, 2025 03:49 PM
    Shawna was prompt and helpful throughout our loan application and home buying experience. Responsive and able to answer all of our questions about the process
    Reply from Shawna Robinson
    May 8th, 2025 04:02 PM
    Thank you for your feedback. Please feel free to connect with us to help us improve our services.
  • for
    Dave Frey
    SFTP
    D
    Daniel P
    Posted on May 5th, 2025 07:41 PM
    Everything went smoothly and Dave answered any questions I had in a timely manner!
    Reply from Dave Frey
    May 7th, 2025 08:31 PM
    I'm thrilled to hear that everything went smoothly and that I was able to address your questions promptly. It was a pleasure assisting you, and I appreciate your positive feedback.
  • R
    Ronnette T
    Posted on April 4th, 2025 04:16 AM
    Shawna provided excellent customer service. She answered our questions swiftly and made our loan process move smoothly.
    Reply from Shawna Robinson
    April 6th, 2025 04:17 AM
    It was great working with you. Thanks again for putting your trust in us.
  • M
    Matthew H
    Posted on April 3rd, 2025 04:29 PM
    Shawna was absolutely awesome!!! She made the entire process easy and answered questions and calls and emails rapidly and with answers. The paperwork was set up well and easy to sign and read. She made changes when needed and helped to compare...
    read more
    Reply from Shawna Robinson
    April 5th, 2025 04:32 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • D
    Daniel P
    Posted on April 3rd, 2025 04:20 PM
    Shawna's attention to detail and her willingness to go the extra mile made the experience stress free.
    Reply from Shawna Robinson
    April 5th, 2025 04:22 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
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    About
    Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Equal Housing Opportunity.