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Contact Center in Denver, CO

Contact Center, Denver, CO

Denver, CO
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Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled b... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
87%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
1%
Reviews from Web
  • J
    Jason B
    Posted on November 2nd, 2025 04:11 PM
    Great and friendly team
    Reply from Shawna Robinson
    November 4th, 2025 04:13 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • K
    Kelley K
    Posted on November 1st, 2025 02:53 PM
    Shawna was always responsive, helped problem solve and find solutions and was pleasant, helpful and professional throughout the process of assisting me with my first time home buyer
    Reply from Shawna Robinson
    November 3rd, 2025 02:55 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • for
    Dave Frey
    SFTP
    D
    David L
    Posted on October 22nd, 2025 01:48 PM
    Was pleased with the process.
    Reply from Dave Frey
    October 22nd, 2025 02:41 PM
    I'm glad to hear that you were satisfied with the process, Dave. Your feedback is appreciated and supports my goal of making things straightforward for you. Should anything else come up, please feel free to contact me.
  • for
    Dave Frey
    SFTP
    J
    Jerome B
    Posted on October 19th, 2025 08:36 PM
    Dave was helpful and struck the right Goldilocks balance in frequency/amount of communication
    Reply from Dave Frey
    October 21st, 2025 02:39 PM
    It's great to know that you found my communication approach just right, Jerome. If you have any further questions or require assistance, feel free to get in touch.
  • for
    Dave Frey
    SFTP
    L
    Linda A
    Posted on October 17th, 2025 05:08 AM
    Dave always answered or returned my calls. He made to so easy.
    Reply from Dave Frey
    October 21st, 2025 02:39 PM
    I appreciate your feedback, Linda. I'm glad to hear that I could make the process easy for you and be available when you needed assistance. If there's anything more I can do for you, please feel free to let me know.
  • D
    Daniel G
    Posted on October 6th, 2025 01:12 AM
    Shawna was very helpful to me and Dan and it was very nice to sit and talk to her she's a very nice person
    Reply from Shawna Robinson
    October 8th, 2025 04:16 PM
    Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
  • O
    Ola H
    Posted on October 2nd, 2025 09:13 PM
    Very efficient. Minimal hoops to jump through. Ease of doing on line.
    Reply from Shawna Robinson
    October 4th, 2025 09:14 PM
    Thank you for your feedback. Please feel free to connect with us to help us improve our services.
  • J
    Jennifer A
    Posted on October 2nd, 2025 07:59 PM
    Very easy.
    Reply from Shawna Robinson
    October 4th, 2025 08:01 PM
    I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
  • K
    Kathleen R
    Posted on August 17th, 2025 10:11 PM
    Shawna was very good with letting me know the details of the loan.
    Reply from Shawna Robinson
    August 19th, 2025 10:13 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • M
    Murty G
    Posted on August 4th, 2025 05:16 PM
    She was available whenever I contacted her and was super helpful in explaining things or providing answers to qusetions that I had.
    Reply from Shawna Robinson
    August 6th, 2025 05:18 PM
    I enjoyed working with you. Thanks for the great feedback.
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    About
    Our credit union was formed by eight school teachers who pooled their funds in 1934 to be able to make loans to other teachers. These visionary leaders created DPS Credit Union, a not-for-profit financial cooperative, owned and controlled by the members who use its services. Its purpose was to put the members first when offering financial services and treat them as valued owners. Today, the credit union remains focused on that same mission and purpose.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Equal Housing Opportunity.