Waterstone Mortgage - Concord, NH
Concord, NH
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Carol is amazing! Very responsive and always takes the time to explain things or go the extra mile.
We have used Carol and Waterstone for our past few purchases and refi’s and it’s always easy and stress free! We also worked with Debbie and Bonnie and both very very helpful and pleasant!
Miranda Humphrey was just as responsive, helpful and overall wonderful as Carol. This stressful and time-consuming process is far more enjoyable with them on your team.
Carol’s entire team is awesome!!! This was a painless and rewarding experience!! Carol was instrumental in our purchase of our home and then incredible again with my refinancing with a cash out. My cool celebration gift also timely arrived...
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Waterstone Mortgage - Concord, NH
Thanks Tim and team you made it all easier🙏
They were always very reassuring when I would panic over something. This is very important when you are in the middle of financing and purchasing. Miranda was on top of things and very helpful. Bonnie was very quick to respond and helpful as...
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Carol Zink-Mailloux is the consummate professional and the type of person you want in your mortgage corner. Buying a house in today's environment is anxiety-inducing, so you really need someone to help guide you in a friendly and supportive...
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I've worked in Customer Service all my life. From the very 1st day I contacted Carol (referred by my neighbor) She was Fantastic! Carol gave me the Best service I truly have seen in 20 years. Infact, Carol was so outstanding that I bought her...
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Waterstone Mortgage - Concord, NH
Carol and her team were great to work with during my refinance. She was extremely patient and very helpful answering all questions in a professional and timely manner. I would recommend Carol and her team to anyone.
Reply from Owner
January 8th, 2026 11:52 AM
Thank you for this review, Alison! We know how many questions pop up throughout the refinance process, that's why communication from an experienced loan originator is key. It sounds like Carol and her team went above and beyond, providing answers...
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Carol at Waterstone Mortgage made it so easy and stress free! This was my wife and I first time purchasing a home, needless to say we had a lot of questions. Carol was there every step of the way, she was very responsive at all hours of the...
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Reply from Owner
January 27th, 2022 12:00 AM
Thank you for this review, Joe! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Carol and her team went above...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions