Waterstone Mortgage - Concord, NH
Concord, NH
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Waterstone Mortgage - Concord, NH
Carol helped us navigate a very long and drawn out closing, that had many unexpected bumps along the way. She worked with us to keep our rate locked during a time when rates were rising precipitously. She answered all of our questions, and...
read more
Reply from Owner
January 8th, 2026 11:52 AM
Thank you for this glowing review, Julie! We're ecstatic you had such a wonderful experience with Carol. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
I can't say enough wonderful things about my experience with Carol and her team. We had a complicated and long closing process. Carol was patient and helpful from start to finish. I really feel like we won the lottery working with her! Everyone...
read more
Carol Zink-Mailloux was great the entire process. She kept us updated on every step of the process and answered any questions we had. Bonnie Fore and Rebecca Wood were also incredible. As a team all 3 worked so well together and communication...
read more
Carol was quick to get back to us on any questions we had. It was a pleasure to work with Carol!
The whole process was simple and straightforward. Good communications and tools to make everything clear and make closing a breeze. Thanks again!
for
Waterstone Mortgage - Concord, NH
Amazing service and professionalism. Mortgage applications can be frustrating! Carol and the team were amazing! Cannot say enough about this organization. Will recommend and use again!!
Reply from Owner
January 8th, 2026 11:52 AM
Thank you for taking the time to write this review, Julie! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Carol and her team.
Everyone was phenomenal in this process. It’s extremely daunting going into something you have no knowledge of. Everything was super transparent, and always felt comfortable asking questions. The whole team was extremely professional and amazing!...
read more
Thank you, Carol for such a good experience in what can sometimes be so hair-raising! Your professionalism, diligence and knowledge were greatly appreciated and will not be forgotten. I highly recommend you and will surely use you and your...
read more
Carol has been truly wonderful in helping us with this process, which we've gone through now for the very first time. She helped calm down any stresses we had, was incredibly prompt with responses to any questions we had and managed to do it...
read more
for
Waterstone Mortgage - Concord, NH
When I was a first-time home buyer working with Waterstone Mortgage it was amazing. They explained everything to you and if you had any questions they were there. Waterstone Mortgage made my refinancing even easier.
341–350 of 505
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions