Ruoff Mortgage - Columbia City, IN
Columbia City, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
tthis my third time working with Laura and it's been an absolute pleasure working with her every single time! She makes everything so fun and easy, and she never hesitates to answer any of my questions, even if they seem dumb.
Reply from Laura Ritchie
June 19th, 2026 03:07 PM
Malena, I truly appreciate your kind words and am grateful for the opportunity to work with you for the third time. I'm glad to hear that you find the process fun and easy, and I'm always here to answer any questions you have. Thank you for...
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I believe that Thea did an excellent job and helping me through the loan process as a first time home buyer. She kept me up to date with everything happening throughout the entire process, offered helpful insight from her past experience, and...
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Reply from Thea Druley
June 18th, 2026 05:41 PM
Thank you so much, Quentyn, for your kind words. I'm glad I could assist you through your first home buying experience and provide the support you needed. If you have any more questions in the future, feel free to reach out.
Bryan made the process of obtaining a mortgage loan easy. I am not at all knowledgeable in this type of business and he explained answers to my questions without judgement. He was great at communicating with me on items needed during the application....
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Reply from Owner
June 6th, 2026 11:53 AM
Janet, I'm grateful for your kind words. It's good to know that I could make the mortgage process easier for you and communicate effectively throughout. If you have any more questions or need assistance in the future, please feel free to reach...
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Clear communication without judgment.
Reply from Bryan Graham, Ruoff Mortgage
June 6th, 2026 11:53 AM
Janet, I appreciate your feedback. I'm glad to hear that you felt there was clear communication throughout the process. If you need any further assistance, feel free to reach out.
Brian and his team were very quick to get everything moving, and just as communicative. Any time I had a question or concern, Bryan was available to assist and answer. It was a pleasure to work with them and secure the loan needed to get the...
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Reply from Bryan Graham, Ruoff Mortgage
June 5th, 2026 03:26 PM
Tedros, I appreciate your kind words. I'm glad to hear that you found the process smooth and that I could assist you whenever needed. It was a pleasure working with you to secure your loan for the house you wanted. If you have any more questions...
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excellent work
Reply from Bryan Graham, Ruoff Mortgage
June 5th, 2026 03:25 PM
Thank you, Cory, for your kind words. I'm happy to hear you were pleased with my work. If there's anything else you need, please feel free to let me know.
Great Service!
Reply from Owner
June 15th, 2026 08:14 PM
I appreciate your feedback, Godfred. I'm glad to hear you received great service. If you ever need assistance in the future, please don't hesitate to reach out.
Great Service.
Reply from Thea Druley
June 12th, 2026 08:06 PM
Thank you, Godfred. I'm pleased to know you received great service. If there's anything else I can assist you with, please let me know.
Bryan was a awesome guy I'd recommend him to anybody!
Reply from Bryan Graham, Ruoff Mortgage
June 2nd, 2026 07:28 PM
Gaven, I appreciate your kind words and recommendation. I'm happy to hear that you had a positive experience with my services. If there's anything else you need, please don't hesitate to reach out.
Thea (and Jenn) were very communicative, knowledgeable and available for questions or concerns whenever they arose (Even after hours). We will definitely use Thea for future business.
Reply from Owner
June 15th, 2026 06:29 PM
Thank you, Josh, for your kind words. I'm glad to hear that you found our communication and availability helpful throughout the process. I'm looking forward to assisting you with any future needs you may have.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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