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Ruoff Mortgage - Columbia City in Columbia City, IN

Ruoff Mortgage - Columbia City, IN

Columbia City, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
96%
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3%
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Reviews from Web
  • M
    Morrigan L C
    Fort Wayne, IN
    Posted on January 27th, 2024 08:03 PM
    Laura Ritchie was super helpful and kind to me throughout my whole process. she answered the phone everytime i called which was multiple times a day asking questions and my concerns and she was so kind and made the process of getting my loan...
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    Reply from Laura Ritchie, Ruoff Mortgage
    June 18th, 2024 05:47 PM
    I'm so happy for you and Theryn! You worked hard to make it happen! I know you are going to enjoy your new home!! This will be a great story for you to base your future real estate career on!
  • S
    Steven W H
    Fort Wayne, IN
    Posted on January 26th, 2024 01:34 PM
    Thea was so caring, personable, understanding & empathetic. She was a Huge Blessing for us in our desire to buy Our very first home. Because of how hard she worked, Our Dream has been realized. We never expected to have someone so sweet ,truthful,...
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    Reply from Thea Druley
    April 18th, 2024 01:29 PM
    Thank you, Steven, for taking the time to share your positive experience with our team and Ruoff Mortgage. I loved assisting you and your wonderful wife in realizing your dream of homeownership. Our dedication to providing a personable and...
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  • J
    Judith A B
    Fort Wayne, IN
    Posted on January 15th, 2024 11:17 AM
    In this challenging real estate market they committed to closing in accordance with an expedited closing date that we made part of our Purchase Agreement, making our offer the one the seller ultimately chose.
    Reply from Laura Ritchie, Ruoff Mortgage
    June 18th, 2024 05:47 PM
    I'm so glad that everything worked out well! Thank you Judy!
  • C
    CJ W
    Posted on January 5th, 2024 08:46 PM
    I highly recommend Laura Ritchie. She is kind, responsive to questions, and made the loan process simple. She goes beyond the loan application to help you step by step through the loan process. Laura makes you feel comfortable asking questions...
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    Reply from Laura Ritchie, Ruoff Mortgage
    June 18th, 2024 05:47 PM
    Thank you so much! You made it easy!! Hope you're doing well and wishing you a wonderful 2024!
  • C
    Carissa W
    Fort Wayne, IN
    Posted on January 5th, 2024 08:44 PM
    I highly recommend Laura. She is kind, responsive to questions, and made the loan process simple. She goes beyond the loan application to help you step by step through the loan process. Laura makes you feel comfortable asking questions and...
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    Reply from Laura Ritchie, Ruoff Mortgage
    November 20th, 2024 06:11 PM
    Thank you Carissa!
  • J
    Jade D W
    Columbia City, IN
    Posted on January 1st, 2024 08:02 PM
    Quick responses, easy process to follow and friendly people to work with that were very knowledgeable in their field
    Reply from Thea Druley
    April 18th, 2024 01:30 PM
    Thank you for your generous feedback, Jade. It's our aim to make our clients' experiences as smooth and knowledgeable as possible. We enjoyed working with you on the purchase of your new home. Looking forward to assisting you again in the future....
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  • C
    Christine T
    COLUMBIA CITY, Indiana
    Posted on December 29th, 2023 08:43 PM
    Thea was wonderful to work with! She is extremely knowledgeable and helpful during the process. Would highly recommend her!
    Reply from Thea Druley
    April 18th, 2024 01:35 PM
    I appreciate your kind words and patience. Closing my first construction draw loan in 20 years we knew may come with some hiccups. You were a rock star being patient and just laughing with me. I cannot wait to see the house when it is completed....
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  • J
    Jade W
    Posted on December 23rd, 2023 08:02 PM
    Quick responses, easy process to follow and friendly people to work with that were very knowledgeable in their field.
  • N
    Nwe N W
    Fort Wayne, IN
    Posted on December 14th, 2023 07:11 PM
    I highly recommend Laura Ritchie and her team.Their customer service is consistently outstanding, exceeding my expectations every time.I was completely impressed with Laura professionalism and customer service. She is very passionate with her...
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    Reply from Laura Ritchie, Ruoff Mortgage
    June 18th, 2024 05:47 PM
    Thank you Nwe! I have loved getting to know you in 2023 and wishing many blessings in 2024!
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    Ruoff Mortgage - Columbia City
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    T
    Timothy T
    Posted on December 7th, 2023 02:09 PM
    Thea Druley and Ruoff were fantastic to work with. Thea made the process very easy. I felt that everyone involved went above and beyond throughout the loan process. I would highly recommend Thea Druley and Ruoff for all your home loan needs....
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    Reply from Owner
    December 7th, 2023 02:22 PM
    Thank you, Timothy, for your kind words and positive review of Thea and the Ruoff Mortgage team. We are delighted to hear that Thea made the loan process easy for you and that our team went above and beyond your expectations. We appreciate...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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