Ruoff Mortgage - Columbia City, IN
Columbia City, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Everything went well with the process for me. My wife would've liked to have had more communication from the team. This was our first time building a home and she wanted updates even if there wasn't any. The only thing I can say is the day...
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Reply from Thea Druley | NMLS# 403907 |
April 18th, 2024 09:18 PM
Thank you so much for your feedback! I'm thrilled to hear everything went smoothly for you throughout the homebuilding and lending process. I understand your wife's desire for more frequent communication, especially during a first-time build....
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Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Zach H
Always happy to answer questions and worked around work schedules.
Reply from Thea Druley
April 12th, 2024 04:39 PM
Thank you for taking the time to share your positive experience, Zachariah. We're glad to hear that our team was able to assist you effectively and accommodate your work schedule. At Ruoff Mortgage, we always strive to provide the best possible...
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This was my 3rd time buying a home and was by far the best experience. Thea was quick, helpful, knowledgeable and easy to work with. Very happy with the service she provided. Not only did she help me recognize and repair my credit but she also...
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Thea was quick to answer our questions. She was easy to talk to and returned our calls promptly. She did not seem to mind the 1000 questions my wife or I had about all parts of the loan process. Over she gave us a 5 star experience.
Reply from Thea Druley
April 12th, 2024 04:43 PM
Thank you for your kind words, Larry. It was a pleasure working with you and Jessica on the purchase of your home. I did not mind the questions at all. I think we worked together for over a year, finding and financing that perfect home! Your...
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Thea was absolutely amazing! She was so friendly and helpful and always made sure to keep us informed and up to date on any new changes! She went above and beyond and made this experience way more pleasant!
Reply from Thea Druley
April 12th, 2024 04:46 PM
Thank you for your wonderful review, Jory! I love working with first time buyers like yourself and Terry. At Ruoff Mortgage, we strive to create a seamless and enjoyable experience for our customers, keeping them informed and supported every...
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Always a great experience when dealing with Thea. She takes great care of my clients. Always on top of things. 5 stars!!
Always a great experience with Thea. And she takes great care of my clients.
Reply from Thea Druley
April 18th, 2024 01:23 PM
Cordell, you are a rock star! Working with you is always an adventure!
Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Timothy T
Reply from Owner
May 16th, 2025 12:00 AM
Hi, Timothy. Thanks for the stars rating!
Thea was absolutely wonderful to work with, she is very kind and knowledgeable. She was also super understanding and helpful in our unique situation.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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